The debate rages on regarding whether or not being a perfectionist is good or bad for individuals and businesses. In the positive camp, the argument goes that perfect processes and systems make for increased productivity, better products, streamlined processes and improved output. In the negative camp, the debate focuses on how perfectionism can halt progress, stall work and increase the chances of procrastination. We’re aware that many professionals can get a bit picky sometimes, business owners included. In the theme of perfection, we’re going to look at how you can choose the best system for your business.
The Best Accounting Systems
When it comes to how you keep and balance your books, there’s a few options. There’s the traditional pen and paper method which requires retaining dusty files and countless papers. It’s argued that this belongs back in the twentieth century. These days there’s a wealth of small business accounting software options to choose from. These vary from online, cloud-based web apps to more traditional “install it on your PC” softwares, but they ultimately do the same thing. They streamline your accounting, invoicing, bookkeeping and other financial processes and allow you more time to focus on what’s right for your business.
Are you relying on outdated payroll systems? Do your staff complain that their pay is often late, or incorrect? If this is the case, you should be worried as the shortfall in payment can lead to low staff morale and even high turnover. This is a sign that your payroll systems may be in need of a serious overhaul. Fortunately there is also a solid range of payroll software on the market these days. Take the time to check some out and consider overhauling that tired old system.
Every business has customers. Whether you’re selling pet food, IT security or even camping gear – somebody needs to purchase your product or service for you to stay afloat. Without a solid customer service system you may find yourself floundering in hot water. Ideally you want to give your customers a 10 out of 10 experience each and every time. This will see them come back, but also may result in customers leaving you positive reviews and sharing their experience with friends, colleagues and family. As every business knows, word-of-mouth is priceless. If you’re struggling with customer service, consider giving your business system a complete overhaul. You can train your staff in impeccable customer service, as well as investing in a decent help-desk system like Zendesk.
The key driver of any business’ success is its staff. Without them, your business would grind to a halt. So you want to ensure that you have solid HR systems and processes in place. If you have more than 10 or 20 staff you may want to consider hiring a HR professional who can guide recruitment, retention and be there to settle disputes or mediate complicated and sensitive scenarios. For larger enterprises, you’re going to want a system to track staff contracts, variations and other details. Technology One is a great software solution that can manage all these tasks in one place.
Summing up the Systems
A good business has good systems, plain and simple. Choose a great online accounting software to keep your finances in order, while making sure your staff are paid correctly and on time with improved payroll systems. Invest in customer service processes, and consider human resources staff and systems to provide additional support. Now you can get back to generating revenue!