Nathaniel Fried
I recommend The Thank You Economy by Gary Vaynerchuk to anyone starting out in internet marketing. I send this book to almost all of my clients. It is an eye-opening exploration of the ways in which the internet can be leveraged to cultivate memorable customer experiences on a one-to-one level at scale.
Customer experience/service is a side of internet marketing that many overlook, but when deployed correctly it can have a dramatic impact on bottom line.
Want to read more reviews of this book or buy it? Check out the links below:
Contributor: Brendan Binger | Twitter
Company: quarrydesigngroup.com | Twitter
