I only sit down and do one focused burst of email a day (two if the inbox is really busy)…I put an hour on the clock, and I race myself to get through as much as I can. I answer the most high priority ones first (like inquiries & client emails) and then I follow that with my “two minute emails” (the ones that can be answered in two minutes or less). And then I set aside time to work on those more in depth emails (like the ones that require me to make a decision, find out an answer, or complete some sort of work before I can write back) until the timer runs out. Whatever else is left can roll over to the next email burst. Because repeat after me, the world will not end if they have to wait just one more day before you can get back to them!
Contributors: Mary Marantz from Justin & Mary