James Metcalfe
When I reflect back on starting a law firm, I began without any cases and the first “office” was my kitchen table. We’ve now grown to well over 60 active cases in just two years. The best strategy for success was simply doing the little things right, such as returning a phone call and sending a get well note to a client (we do personal injury cases). Clients appreciated being treated as humans, and we felt invigorated by tit too. Over time, these little things continued to grow into larger successes.
Bottom line: Stay positive, do the little things, and focus on helping others.
Contributor: Kevin Patrick, Owner & Founder of Kevin Patrick Law, LLC at kevinpatrick.law
