Assertiveness (4/4)

It is important to have your own personal aspirations and then achieve them. One of the ways to do this is by being positively assertive. In other words, this means making sure you get your own way, but in a kind and caring way! For instance, you may be in a negotiation scenario and find that things are not going your way. One positively assertive way of doing this is to stay calm and repeat your requests slowly. Use phrasing like, ‘I respect your point of view, however this is my opinion.’ This shows respect for the person you are talking to, whilst also making it clear you are going to stand your ground, albeit in a calm and respectful fashion.

There are a number of important facets to a successful working life. One of the areas that will bring you quick success is to keep improving your interpersonal skills.


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Negotiation taking place in the workplace between two men in a suit


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