James Metcalfe
We give a ton of trust to new team members. We’re able to do it two ways. First, we have build a system of plays (SOPs) within our org that outline the steps to particular tasks. Having built out a pretty involved system, we also recognize that there is a level of finesse in how people build those plays. We are very comfortable with handing people the tasks, which allows them to know the basic expectations of the company on those items, but at the same time, allows them to go above and beyond.
Contributor: Ryan O’Neil, Founder at Curate.co
