Former hostage negotiator for the FBI Chris Voss brings us into his world – the world of high stakes negotiation where a bad call can cost a life. We get to take a look inside the mind of a top tier FBI negotiator and learn the skills that helped him and his colleagues succeed. In this book, Voss shares the nine effective principles including the tactics and strategy behind it that you can use to become more persuasive.
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Contributor: Igor Gramyko from Highwater Standard