This book will be helpful to every negotiator, as it debunks the most common myths about negotiations while offering an impressive list of tactics and moves based on many years of psychological and social research. Thompson believes that the “good negotiators can only be born, not made” theory is false and that one should not rely on intuition. He stresses the importance of such concepts as trust and ethics and meticulously describes the moves that can be used in multilateral negotiations or even in email correspondence.
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