Emotional Agility by Susan David (12/52)

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We had this as part of our company book club and I recommend it to everyone! I was really struggling with a difficult client and became very emotionally drained. I was putting my all into this but wasn’t getting the results I wanted resulting in extreme stress. During the time I was dealing with this client I started reading this book and it taught me how to learn to work with my emotions whether they be difficult or positive and use them to my advantage. I put these practices to works, especially being able to distance myself from the stress when it’s out of my control, which resulted in an improved client relationship and improved mental state for myself.

Contributors: Karisa Egan from IMPACT

Written by Taegan Lion

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