Most businesses are in a state of transformation or on a journey of change. And the fact is, most people hate change. But most likely, you’ll want your people (or most of them) to help drive your change journey forward and get your business to where it needs to be. Communication is the critical and decisive lever of business change, human fulfillment and commercial performance. Get this right and more or less everything else works out. People at work want to understand where we’re going, why change is happening and what’s expected of them as a result. The more open, honest and consistent you can be, the more likely you are to retain your top talent and motivate them to play a role in making your business perform better.
Contributors: Nicole Dorskind from ThirtyThree