Building Rapport (6/12)

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I feel like tone of voice is huge in communication, it can be a great verbal cue to get in rapport with someone. If they are talking softly, you should to. If they are loud and fired up, then you need to get to their level to build rapport. Mirroring and matching as Tony Robbins talks about!

Contributor: Chris Cucchiara from personal develop fit

Written by James Metcalfe

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