There are more than 50 tips in this significant book of one-liners. Each TIP will help make your customer service better. Ideas, thoughts, tips, skills & techniques that, even if you know, will rekindle the desire to do a better job with your customer. A perfect gift complementing Nancy’s program for employees, team members and attendees at conferences.
Why read it: A fun, easy way to learn a few old school customer service tips.
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Contributor: Nancy Friedman