Ignore the Words (11/12)

List item
Submitted to "How Can I Be More Assertive? 12 Simple Steps"
Approved

Source

The secret to dealing with emotions is to ignore the words and learn how to read emotional data fields. Every human sends out data about his or her emotional experience in the moment. We have to learn how to read that data field and reflect back the data to de-escalate the anger. 

Contributors: Doug Noll from Noll Associates

Written by Ben Skute

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.