Most employees love it when you show that you value their expertise highly and asking them for feedback is a great way to do that. You can use techniques such as active questioning to ask what they find to be most tedious, time-consuming or pointless parts of their jobs, then let me or at least help them automate or eliminate some of those activities. This will make them much more effective not only by making the job itself more efficient but also by making the employees more motivated.
Contributors: Jesse Nieminen from Viima