Being a CIO is a thankless job. If people don’t talk about you and your department, then you are probably doing great. If they complain you have to learn to not take things personally. I had the CEO of a company come to my office to yell and scream just a couple of weeks into my new job when our major system was down. I could have said I just got here, but I had to sit there and let him get his anger out of his system and then patiently explain to him what we were doing to get the system back up.
Contributors: Yasmin Shah, CIO of Digital Health Forward