Hiring the Right Moving Company: A Complete Guide

Moving is usually a stressful event, no matter if it is local, between cities, or even across different states. There are plenty of things that can go wrong and the event involves a lot of careful planning. The last thing you need is to make the situation even worse by hiring an inexperienced or simply unprofessional moving company. Indeed, finding the right movers can make the entire process go much easier. Also, a team of licensed movers will make sure all your property is moved in the fastest and safest way possible.

However, there are many moving companies out there looking for business. It might be hard to find a reputable team that will do the job right. This goes double if you are moving for the first time and don’t know exactly what to look for in a company. Moving is a serious undertaking, so you should not make compromises when it comes to the company you hire to do it.

In this article, we will present you with a comprehensive guide on finding the right moving company for you. We will explain the most important things to keep in mind while looking for a company to handle your move.

How to Find a Reputable Moving Company

Look Online and Get Referrals

First of all, you need to do careful research on moving companies in your area. Looking online is the logical place to start, as most movers will have a Google listing. Some might even have an optimized website that appears on top of relevant searches. However, finding a company online can be difficult — chances are that there are numerous movers in your vicinity. For example, if you are looking for NYC movers, the choices are virtually limitless. Also, online reviews tend to be a bit unreliable these days. For all you know, they might be written by the company in question itself, or a negative review might be written by a competitor.

We advise you to ask around and see if your friends and family have used such services recently. Getting referrals is definitely the safest way to go since you will have undeniable proof of the professionalism of a company. However, moving is not something you do every day, so don’t be surprised if you don’t get as many referrals as you wanted.

One way or the other, you should make a list of promising moving companies to start with. Now we can get into the specifics of finding the best possible option for you.

Ensure the Moving Company is Licensed and Insured

As a rule of thumb, you only want to deal with fully licensed and insured moving companies. You can easily check that by looking at their website — licensed and insured movers are sure to proudly display that fact. Make sure you also double-check the information by looking up the license number online. You can visit the FMCSA website and see if the company in question has the needed license and is not known for violations.

Needless to say, you should never hire movers that are not licensed and insured. Moving can be tricky, and if it is not handled by licensed professionals, your items might end up damaged. If an accident occurs, you want your moving company to be insured so you can get reimbursed for the damages to your property.

Do Some Research

Now that you have narrowed down the search, you need to dig a bit deeper. First of all, check the company’s track record at the Better Business Bureau. You can do that quickly by doing a search on BBB’s website. In the best-case scenario, the moving company will be accredited by the BBB, or at least have a good overall rating. We advise against hiring moving companies that are not listed on the BBB website.

Next, you need to verify that the company’s business information is accurate. Check the physical address listed on their website and do a search online (or in the phonebook) to see if the business is actually headquartered there. You should not deal with moving companies that are registered under residential names. A reputable mover will have a registered company and all required paperwork.

Finally, you should also see if the moving company you are considering is accredited by a trading association. Such organizations do rigorous background checks on their members, which guarantees their integrity and professionalism. Look for companies that are members of the American Moving and Storage Association.

Get Multiple Offers

Odds are that many of the moving companies you have shortlisted will offer free estimates. Remember that when it comes to estimates, you should always get them in person and not over the Internet. After all, it is impossible for the movers to accurately assess the situation without seeing what actually needs to be moved. Also, do not limit yourself to only one estimate from a single moving company.

Make sure you get cost estimates from all movers that you are considering. That way, you will not only be able to compare prices — you will also be able to interact with the companies and see their behavior, professionalism, and overall attitude. Price is not the only factor when it comes to finding a reputable moving company.

Be On the Lookout for Red Flags

Asking for estimates is important since it can reveal which companies are shady and unprofessional. For example, no reputable mover will ask you for a deposit or money up-front. And, as we already mentioned, see how the employees of the company behave. If they are unprofessional, we advise you to look elsewhere — even if their offer seems really good.

This post contains affiliate links. Affiliate disclosure: As an Amazon Associate, we may earn commissions from qualifying purchases from and other Amazon websites.

Written by Marcus Richards

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